Contact Us

Have a question about your order, hair textures, shipping, or caring for your bundles? The team is here to help you. Please complete the contact form below and include as much as detail as possible so we can assist you quickly. For order related questions please include your name, order number, email used at checkout, a brief description of your concern, clear photos, when applicable.

Customer service email:

Sales@autumnaurahairbar.com

Response time:

Please allow 1-2 business days for a response. Messages received on weekends or holidays will be answered on the next business day.

For updates, launch announcements, and hair Care tips, follow us on Instagram and Tiktok.

Instagram: Autumnaura_

Tiktok: AutumnAuraHairBar

Thank you for choosing Autumn Aura Hair Bar. We appreciate your support and look forward to assisting you.

Please do not submit multiple messages about the same request, as this may delay response time. Always check your spam, junk, or promotions folder for our reply.