Is this really 100% Virgin Human hair?
Yes! Every bundle from Autumn Aura Hair Bar is made from 100% high quality human hair. Our hair has not been mixed with any synthetic fibers and is carefully selected for softness, quality, and longevity.
Why is you hair more affordable than other luxury brands?
We believe you shouldn't have to spend hundreds of dollars to get beautiful, high quality hair. Our goal is to provide luxury- quality Virgin hair at a affordable price without compromising on quality.
How much does each bundle weigh?
Each bundles weighs about 100 grams. Longer lengths contain longer strands, they may appear slightly thinner than shorter bundles even though the bundle weight is approximately the same.
Will the hair shed?
A small amount of shedding is normal with any human hair, especially after cutting the wefts. With proper installation and care, our bundles are designed to have minimal shedding so you can enjoy them through multiple installs.
Will the hair Tangle?
Our Straight and Body Wave textures are low maintenance and tangle resistant with proper care.
For our Burmese Curly textures, the curls may naturally interlock, this happens because of the curly strands wrap around each other. This is normal and should not be confused with tangling. Keep the hair moisturized and gently detangling it while damp will help maintain beautiful, defined curls.
Can I color or bleach the hair?
Yes! Our Virgin hair can be colored and professionally bleached. For the best results and to maintain the integrity of the hair, we recommend having all chemical services performed by a licensed professional.
How long does shipping take?
Processing Time: 3-5 business days
Estimated delivery: 7-10 business days after your order has been processed.
You'll receive tracking information by email once your order ships.
Do you offer refunds or exchanges?
You may return your order for a refund if the hair has not been worn, installed, washed, bleached, or colored and is returned in its original packaging.To begin a return, please contact us within 7 days of receiving your order. Once we received your returned item. We'll process your refund to your original payment method.
Incorrect or Damaged Orders
If you receive the wrong item or your order arrives damaged, please contact within 48 hours of delivery with photos of the product and packaging. Once we certify the issue, we'll gladly offer an replacement, exchange, or a full refund at no additional cost to you.
Non- Returnable items
For hygiene and quality assurance reasons, we cannot accept returns or exchanges on the hair that has been worn, installed, washed, colored, bleached or altered in any way.
Our Commitment
Your satisfaction is important to us. If you have any questions or concerns about your order, our team is here to help and will work with you to find the best solution.
Customers are responsible for return shipping costs unless the return is due to an incorrect item, damaged product, or an error on our part.
Why Should I Choose Autumn Aura Hair Bar?
We're committed to giving you more than just beautiful hair. When shopping with Autumn Aura Hair Bar you're choosing:
- Affordable luxury without compromising quality
- Honest product descriptions
- Educational support to help you choose and care for your Bundles
- A brand that values your confidence as much as the products we sell
I'm ordering from Autumn Aura Hair Bar for the first time. Why should I trust your brand?
We understand that buying hair online can feel like a big risk. That's why we're committed to being transparent about the quality of our products, providing detailed product information, and offering educational resources to help you make the right choice. Every bundle is carefully selected, and we're dedicated to earning your trust through quality products and excellent customer service- not just one order, but every order.